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What changed this week, and what to do about it.

Every Tuesday: four to six things that moved in your trade, each with one line on what it does to a shop your size. Plus one thing you can fix yourself, with nobody's help.

The dispatch desk on a working morning: schedule up, radio on, van keys on the wall, and the chair pushed back and empty.

Latest issueSeptember 3, 2026

What it costs to read your own inbox

A dispatch business spent eighteen minutes of attention on every enquiry that became a job. Here is where the minutes went, and which of them a machine can have.

Trades and home services, one to six vans · 4 min read

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